Reference

Terms and Conditions at probobet

These terms set out the agreement between you and probobet when you open an account and use our platform, including our lobby, wallet, and all features available where…

Governed by applicable lawUPI, Paytm, PhonePe coveredAccount holder rights includedIndia-region eligibility appliesLast updated — current version
Explore Lobby Read FAQ
probobet Terms and Conditions at probobet
CONTACT US DIRECTLY

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a formal complaint or request a copy of your account data, our support team is available around the…

Live Chat Start a live chat session from any page on the platform. Our agents can pull up your account record, clarify specific clauses in these terms, and log a formal dispute on the spot — usually within minutes of your first message.
Email Support Write to our support address for detailed queries or to request a written record of our response. We aim to reply within 24 hours and will reference the specific clause in these terms that applies to your question.
Help Centre Our self-service help centre contains the full text of current terms, a version history showing what changed and when, and step-by-step instructions for submitting a formal account complaint or data request.
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

probobet follows strict internal procedures for storing account data, processing transaction records, and responding to access requests. Here is how each area works in practice so you know exactly what to expect.

Data Storage

Account data — name, contact details, transaction history — is stored on secured servers with access restricted to authorised personnel. We do not sell or share personal data with third parties outside what is required to process your UPI, Paytm, or PhonePe transactions.

Cookie Use

We use cookies to keep your session active, remember your language and region settings, and measure which pages you visit. You can manage cookie preferences through your browser settings at any time without affecting your ability to use the account.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification. If we detect unusual login activity — such as a sign-in from an unrecognised device — we will temporarily lock the account and notify you by email before restoring access.

Data Retention

We keep transaction and account records for the period required under applicable law. After that period, records are deleted or anonymised. You can request a copy of all data we hold on your account at any time by contacting support via email.

Your Access Rights

You have the right to request a full export of your account data, ask us to correct inaccurate details, or close your account entirely and request deletion of data we are not legally required to retain. Submit requests through live chat or email support.

Complaints Escalation

If our support team cannot resolve your complaint within five business days, you may request escalation to our compliance desk. We will issue a written final response within 14 days, referencing the specific clause in these terms that governs your case.

Common Questions About Our Terms

Below are the questions we receive most often about how these terms work, what your rights are, and how to act on them. If your question is not answered here, our support team can address it directly.

Yes. Every deposit via UPI, Paytm, or PhonePe, every wager placed, and every withdrawal processed through your account is covered by these terms. By completing any transaction, you confirm your acceptance of the current version.

We publish a notice on the platform when terms are revised and update the version date at the top of this page. Continued use of your account after the effective date of any revision constitutes acceptance of the updated terms.

Yes. Contact support by email and specify that you are making a data access request. We will compile and send a full export of the information held on your account within the timeframe required under applicable law.

You should stop using the platform and close your account before the updated terms take effect. Withdraw your available balance first. Our support team can walk you through the account-closure process and confirm the timeline for your withdrawal to arrive.

Raise the issue through live chat immediately so we can review the account status in real time. If live chat cannot resolve it, submit a formal complaint by email and we will escalate to our compliance desk within one business day.

Yes. Access to probobet and your eligibility to hold an account depend on whether online wagering is permitted under your local law. It is your responsibility to confirm this before opening or continuing to use an account.

Write to our support email with the specific detail you want corrected and any supporting evidence. We will review and update the record within five business days, then confirm the change in a reply to your original message.

Related Pages

probobet Casino About Us Candy Stars Register