Reference

How probobet Handles Your Personal Data

At probobet, your personal data belongs to you — we collect only what we need to operate your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data Collected Only As NeededUPI, Paytm & PhonePe Transactions ProtectedYour Right to Access or DeleteIndia-Applicable JurisdictionDirect Privacy Contact Available
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probobet How probobet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to access, correct or remove data tied to your account, our privacy team handles those requests separately from general customer support.

Privacy Email Write to our dedicated privacy address for data-access requests, correction notices or deletion instructions. We acknowledge receipt within one working day and aim to resolve most requests within 15 days, as required under applicable data law.
Live Chat — Privacy Queue Our support chat carries a privacy queue option during standard hours. Use it to raise a data concern in real time; the agent will log your request formally and escalate to the privacy team on your behalf the same session.
Postal Address For formal legal notices — such as data-portability requests or objections to processing — you may write to our registered correspondence address. Include your registered account email so we can match the request to your file without delay.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

Every layer of our data infrastructure — from the moment you enter a deposit amount to the moment a withdrawal clears to your UPI handle — is designed around minimising exposure.

Data We Collect

We collect your name, contact details, date of birth and payment identifiers (UPI ID, Paytm or PhonePe handle) at registration. Gameplay logs are recorded for security auditing and account-history purposes only — not for resale or profiling.

Cookie Use

Our site uses session cookies to keep you logged in and preference cookies to remember your chosen language and deposit method. Analytics cookies track page-load performance only; they do not store any payment credentials or personal identifiers beyond an anonymised session token.

Account Security

Passwords are hashed using industry-standard algorithms and never stored in plain text. Two-step login verification is available for your account. Any suspicious login attempt from an unrecognised device triggers an automatic alert to your registered email or phone number.

Data Retention

We keep your account data for as long as your account remains active and for a statutory period after closure, as required by applicable financial regulations. Once that period expires, personal data is permanently deleted from our production and backup systems.

Third-Party Access

Payment processors (UPI, Paytm, PhonePe) receive only the transaction details they need to clear a deposit or withdrawal. No marketing partner, analytics provider or affiliate is given access to personally identifiable account data without your explicit written consent.

Requesting Changes

You can request a copy of all data we hold on you, ask us to correct inaccuracies, or instruct us to delete your account record at any time. Requests submitted via the privacy email or postal address are processed under the timelines set by applicable Indian data-protection law.

Common Questions About Your Data and Rights

The answers below cover the data-rights questions we hear most often from account holders in India. If your question is not listed, contact the privacy team directly through the channels in the section above.

We collect your full name, email address, phone number, date of birth and the payment identifier you use — such as your UPI ID or Paytm handle. We also log device type and IP address for security purposes at each login.

Yes. Submit a data-access request via our privacy email or postal address with your registered account email. We will compile and send a structured copy of your data within 15 working days, as required under applicable Indian data-protection statutes.

Send a deletion request to our privacy team through any of the three contact paths listed above. Once verified, we close the account and schedule data erasure after the statutory retention window required by financial regulators has passed.

Only with the payment processors — UPI, Paytm or PhonePe — that handle your transactions, and only the data those processors strictly need to complete a transfer. No personal data is sold or shared with advertisers or unaffiliated data brokers.

We use session cookies, preference cookies and anonymised analytics tokens. You can disable non-essential cookies through the cookie preference panel on the site. Disabling session cookies will require you to log in each visit and may affect deposit-flow behaviour.

We retain transaction records and identity documents for the period mandated by applicable Indian financial and anti-money-laundering regulations after account closure. Once that statutory window closes, all personal data is permanently removed from production and backup storage.

Contact our privacy team immediately via the privacy email or live-chat privacy queue. We will investigate within 24 hours, notify you of our findings, and where required, report the incident to the relevant regulatory authority within legally mandated timeframes.

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